Google Helpouts

Google Helpouts? Well this looks a little familiar..

An interesting news snippet caught my eye over the Bank Holiday, Google are introducing a service based on Hangouts for remote help/training.  A great idea, and likely to cause a surge in independent on-line training and seminars.

We’ve signed up for lending IT help, but we aren’t sure if its worth pushing as a service.

Typically asking someone what options they see on their screen is  different to how we interpret what they should see, most cases a remote control session would do.

In a way, it’s a good idea to start a ‘by commission’ service from Google using their technology.. But not a fan of  Hangouts and its integration into this.

To check it out for yourself, try here

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